Average Score (182 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

182 Ratings

4.9 Average

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  • Molly A.01-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Jeffery at Betten Imports was a pleasure to work with. He was helpful and made sure I knew everything that was going on throughout the whole process of buying a new vehicle.

  • Bob C.01-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Service personnel were friendly and the time it took for my oil change was less than I expected.

  • Dave A.12-30-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    everything was done efficiently

  • Doug W.12-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Aria H.12-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Hands down the best experience with a car service station. I used to have a Ford and anywhere I took the car it has never been as inviting as the Betten VW team! You are all great and I hope you have the best holiday season and an even better 2025 year!

  • Michelle S.12-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Jessalyn C.12-22-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Andrey S.12-18-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Matthew C.12-17-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Paul D.12-16-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

Customer Reviews & Testimonials

Betten Volkswagen Wants to Hear Your Voice

Your voice and experiences matter. When you choose Betten Volkswagen, you'll find that our dealership prides itself on delivering a higher tier of service that sets us apart from the competition. Whether you live in or around Grand Rapids, Betten Volkswagen wants to be your first choice for an amazing dealership experience.

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