
TYPE:ServiceMODEL:JettaYEAR:2023
James in Service and the mechanic were Rock Stars.
5901 28th Street SE
Grand Rapids, MI 49546
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2023
James in Service and the mechanic were Rock Stars.
TYPE:ServiceMODEL:Golf RYEAR:2018
TYPE:SalesMODEL:TaosYEAR:2024
Our sales representative is new, but he was very eager to help ... and did help !
TYPE:ServiceMODEL:PassatYEAR:2020
they were very responsive!
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:ID.4YEAR:2022
Once part arrived 6 wks after stated estimate the service was great. Not blaming Betten or any of its service advisors. Just the one glitch.
TYPE:ServiceMODEL:BeetleYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2022
I’ve had my car in 3 times for engine hesitation when accelerating. I’m advised by the service writer each time that there’s no fault code coming up so there’s nothing they can do to remedy the situation. I’ve had 2 close calls (Side impact collisions) due to this engine hesitation. The engine also uses oil, needs to be topped off with oil twice between oil changes.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Quick work, comfortable waiting area
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