5901 28th Street SE
Grand Rapids, MI 49546
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2023
Amazing service as always! I came later in the day than what I normally do and was pleasantly surprised that I didn't have a long wait. In under 45 minutes they found the problem, fixed it, and I was on my way home. The service waiting area is always comfortable with fresh coffee and cookies which I always appreciate! Thank you Betten Imports!!
TYPE:ServiceMODEL:JettaYEAR:2019
Easy to schedule, knowledgeable and friendly staff, and very quick service.
Your voice and experiences matter. When you choose Betten Volkswagen, you'll find that our dealership prides itself on delivering a higher tier of service that sets us apart from the competition. Whether you live in or around Grand Rapids, Betten Volkswagen wants to be your first choice for an amazing dealership experience.
One of the ways you can help keep us honest is by sharing your experience. When your voice is expressed, we're able to change and grow for the better. Leave a review or testimonial today. Tell the world how we did.
We invite you to take a few minutes to leave a comment about how we did. Did you come in for service? Were you ordering parts? Perhaps you were looking for a new or pre-owned vehicle. No matter what brought you to our dealership, we want to know all about your experience.
You're welcome to leave a comment on our website so that our team can review it and determine how the experience went. If there is an area where we can improve, we will do so. You're also invited to interact with us on one of our social media platforms. Regardless of how you choose to share your experience, we want you to know that your comments are important to us.
Sharing your experience is important because it lets other prospective customers know if we're the right dealership or service center for them. When you leave your impression online, you can reach hundreds, if not more, people. It's a great way to impact the future and help your neighbors find the dealership that's right for them.