TYPE:SalesMODEL:TaosYEAR:2025
Average Score (182 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2022
Helpful staff, comfortable waiting room, speedy service
TYPE:SalesMODEL:Jetta GLIYEAR:2025
We had some delays with financing from the bank but the dealership employees were incredibly helpful and patient.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025
Service was done on time and as expected.
TYPE:ServiceMODEL:AtlasYEAR:2019
I needed an inside detailing of my VW Atlas. I got an appointment right away, and the detailing was excellent. I was working from home on Zoom calls in the afternoon, and the Betton people were great. They delivered my car, which I appreciated.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Brooke the Volkswagen service advisor was awesome! She stayed in constant communication with me and kept me updated on my vehicles status. Betten was able to get my vehicle in the very next day after I called and got my repairs completed in a timely manner. Excellent service!
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2024
Betten Imports Volkswagen service department is one of the best I’ve ever dealt with, Brooke. The service advisor is absolutely outstanding.
TYPE:ServiceMODEL:Golf GTIYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2018
Did my 80K service and found a potential problem that needed immediate attention before I took a trip out of state. Service got it taken care of before the trip. Had no issues during the trip. Vehicle performed like a champ. Peace of mind!
Customer Reviews & Testimonials
Betten Volkswagen Wants to Hear Your Voice
Your voice and experiences matter. When you choose Betten Volkswagen, you'll find that our dealership prides itself on delivering a higher tier of service that sets us apart from the competition. Whether you live in or around Grand Rapids, Betten Volkswagen wants to be your first choice for an amazing dealership experience.
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