TYPE:ServiceMODEL:AtlasYEAR:2024
fast and courteous
Average Score (182 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Very helpful, communication was top notch, fast service, valet is super convenient, and the car wash and care they show is amazing.
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Brooke was great. Good communication. The fact that I had to come back for a mirror replacement because the part was wrong and stocked incorrectly is no anyone's fault, but was a little annoying.
TYPE:ServiceMODEL:ArteonYEAR:2019
Ricky and his team do a great job!
TYPE:ServiceMODEL:AtlasYEAR:2021
Very quick service and kind employees.
TYPE:ServiceMODEL:ID.4YEAR:2021
Brooke has been such a wonderful communicator of my needs and how Betten was going to service my car. She was prompt, kind and patient and went above and beyond my expectations. She is undoubtably an absolute asset to your team. I look forward to working with her in the future
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2021
This was the second time having to go in for the same issue and it is still not fixed. We are bringing it in again this week.
TYPE:ServiceMODEL:PassatYEAR:2021
Always a pleasure doing business with Betten for my Passat... and all of the other VW's in my past. It's the quality of work, explaining on what ever was accomplished no matter the level as well as the friendliness. Thanks again!
Customer Reviews & Testimonials
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Your voice and experiences matter. When you choose Betten Volkswagen, you'll find that our dealership prides itself on delivering a higher tier of service that sets us apart from the competition. Whether you live in or around Grand Rapids, Betten Volkswagen wants to be your first choice for an amazing dealership experience.
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